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FREQUENTLY ASKED QUESTIONS

General Questions

Q: What does Bianco Brothers Manufacturing specialize in?

A: Bianco Brothers Manufacturing specializes in the design, manufacture, and reupholstery of commercial booth seating for restaurants, hospitality spaces, and commercial interiors.

Q: How long has Bianco Brothers Manufacturing been in business?

A: Bianco Brothers Manufacturing has been producing high-quality commercial seating since 1951, with decades of experience serving clients nationwide.

Q: Where are your products manufactured?

A: All manufacturing and upholstery work is completed in-house at our U.S.-based facility to ensure consistent quality and craftsmanship.

PRODUCTS & SERVICES

Q: What types of seating do you manufacture?

A: We manufacture standard and custom commercial booth seating, banquettes, and upholstered seating designed for restaurants, bars, hospitality venues, and commercial spaces.

Q: Do you offer custom booth seating?

A: Yes. We specialize in custom booth seating built to your specifications, including size, layout, upholstery materials, and design details.

Q: Do you provide reupholstery services?

A: Yes. We offer in-house commercial reupholstery services to refresh, repair, or update existing booth seating.

Q: Can you match existing seating or designs?

A: In many cases, yes. We can work from samples, photo renderings, or specifications to match or closely replicate existing seating designs.

MATERIALS & QUALITY

Q: What materials do you use for booth seating?

A: We use commercial-grade wood framing, foam, and upholstery materials designed for durability, comfort, and heavy daily use.

Q: Are your materials suitable for commercial environments?

A: Yes. All materials are selected to meet the demands of commercial use, including durability, cleanability, and long-term performance.

Q: Can I choose my own upholstery material?

A: Yes. Customers may select from approved commercial upholstery options or provide their own materials, subject to review.

ORDERING & PROCESS

Q: How do I place an order?

A: Orders typically begin with a consultation to review your seating needs, specifications, and timeline. Our team will guide you through the process.

Q: Do you work with designers, contractors, and dealers?

A: Yes. We regularly collaborate with interior designers, architects, contractors, and furniture dealers.

Q: Is there a minimum order requirement?

A: Minimum order requirements may vary depending on scope and specifications. Please contact us to discuss your specific needs.

LEAD TIMES & PRODUCTION

Q: What is your typical production lead time?

A: Lead times vary based on order size, customization, and current production volume. Estimated timelines are provided during the quoting process.

Q: Do you offer rush production?

A: Rush production may be available for certain orders depending on scope and capacity. Availability is determined on a case-by-case basis.

DELIVERY & INSTALLATION

Q: Do you ship nationwide?

A: Yes. We ship commercial seating nationwide within the United States.

Q: Do you offer delivery or installation services?

A: Delivery options vary by order. Installation services may be available or coordinated through third-party installers.

Q: How are products packaged for shipping?

A: All seating is carefully packaged to protect it during transport and ensure it arrives in proper condition.

PRICING & QUOTES

Q: How is pricing determined?

A: Pricing is based on design specifications, materials, quantity, and order scope.

Q: Can I request a quote?

A: Yes. You can request a quote by contacting our team with your seating details, drawings, or specifications.

MAINTENANCE & CARE

Q: How should commercial booth seating be maintained?

A: Regular cleaning and routine inspections are recommended. Specific care instructions may vary depending on upholstery materials.

Q: Can worn or damaged seating be repaired?

A: In many cases, yes. Our reupholstery services can help extend the life of existing seating.

WARRANTY & SUPPORT

Q: Do you offer a warranty on your products?

A: Warranty details vary by product and order scope. Specific warranty information is provided at the time of purchase.

Q: Who should I contact with questions after purchase?

A: Our support team is available to assist with questions regarding orders, maintenance, or future seating needs.

STILL HAVE QUESTIONS?

If you don’t see your question here, reach out and we’ll be happy to help.

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